Penn Medicine practices have protocols in place to identify and isolate patients with potentially contagious illnesses to ensure. If you are experiencing respiratory or flu symptoms, please call your doctor's office. Depending on the severity of your symptoms, they may also provide special instructions or connect you with Penn Medicine's 24/7 online care practice, Penn Medicine On Demand, for a virtual visit.
At this time, we are limiting new appointments to patients who require in-person visits and time-sensitive care. In addition, we will be rescheduling some patient appointments and procedures over the next two weeks. We will contact you directly if your outpatient visit, procedure or surgery is postponed until a later date.
Most online self-scheduling is temporarily suspended across myPennMedicine. Online scheduling for OnDemand virtual visits and urgent care is still available, but we urge patients to only use these services in critical situations.
We apologize for the inconvenience and will continue to evaluate over the next several weeks. Please call your doctor’s office or contact your care team via myPennMedicine if you need care.
In an effort to ensure the health and safety of all of our patients and staff, and to prioritize the needs of those who may require immediate care, we have a strict visitation policy in effect at each of Penn Medicine’s hospitals and outpatient facilities.
Updated Inpatient Visit Policy
In inpatient facilities, no visitors will be permitted except under special circumstances.
- Patients nearing the end of life
- Labor/Delivery and Post-partum (one designated support person
- Neonatal Intensive Care
For special circumstance exceptions, visitors are limited to one person, over the age of 18. Visitors will be required to complete health screening procedures upon entry and have periodic monitoring while in the facility. They will be required to restrict their mobility within the facility as much as possible during the visit.
Updated Outpatient Appointments Policy
For all outpatient appointments:
- No visitors will be permitted.
- Health screening procedures will be required in exceptional circumstances where a visitor may be necessary to facilitate care. Visitors will be required to restrict their mobility within the facility as much as possible during the visit.